{"id":206,"date":"2023-02-03T17:32:52","date_gmt":"2023-02-03T16:32:52","guid":{"rendered":"http:\/\/tickets.rfef.es\/politica-de-cookies\/"},"modified":"2026-06-25T12:34:50","modified_gmt":"2026-06-25T10:34:50","slug":"cookies-policy","status":"publish","type":"page","link":"https:\/\/tickets.rfef.es\/en\/cookies-policy\/","title":{"rendered":"Cookies policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">1. Identification<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>NAME OF THE ENTERPRISE:<\/strong> Royal Spanish Football Federation.<\/li>\n\n\n\n<li><strong>REGISTERED OFFICE:<\/strong> Plaza Luis Aragon\u00e9s, s\/n, 28232 Las Rozas de Madrid, Madrid.<\/li>\n\n\n\n<li><strong>TAX ID:<\/strong> Q-2878017-I.<\/li>\n\n\n\n<li><strong>EMAIL:<\/strong> <a href=\"mailto:dpo@rfef.es\">dpo@rfef.es<\/a>.<\/li>\n<\/ul>\n\n\n\n<p>This Cookie Policy informs users that data storage and retrieval devices, commonly known as \u201ccookies\u201d, may be used on the website available at rfef.es, managed by RFEF.<\/p>\n\n\n\n<p>For the purposes of this Cookie Policy, \u201cUser\u201d means any natural person who accesses the Website.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. What is a cookie?<\/h2>\n\n\n\n<p>Cookies are files containing small amounts of information that are downloaded to the User\u2019s device when visiting a website. Their main purpose is to recognise the User each time they access the Website and to improve the quality and usability of the Website.<\/p>\n\n\n\n<p>Cookies are essential for the functioning of the internet, as they provide technical solutions that allow the User to browse different websites. They cannot damage the User\u2019s device and may be used to identify and resolve possible operating errors on the Website. They may also be used for advertising or analytical purposes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Use of cookies by RFEF<\/h2>\n\n\n\n<p>By accepting the cookie banner displayed at the start of browsing the Website or through the cookie settings panel, the User expressly accepts the use of such cookies on their devices. If the User disables cookies, some of the Website\u2019s features may not work properly.<\/p>\n\n\n\n<p>Specifically, cookies are used for the purposes described below:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">First-party, Technical and Session Cookies<\/h3>\n\n\n\n<p>These cookies are necessary for the proper functioning of the Website and cannot be disabled in our systems. They are generally set only in response to actions performed by the User that amount to a request for services, such as setting privacy preferences, logging in or completing forms.<\/p>\n\n\n\n<p>Users may configure their browser to block or alert them about these cookies. However, blocking or deleting these cookies may cause certain parts of the Website to stop functioning properly. These cookies do not store any personally identifiable information.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Source<\/th><th>Cookies<\/th><th>Duration<\/th><th>Purpose<\/th><\/tr><\/thead><tbody><tr><td>First-party<\/td><td>PHPSESSID<\/td><td>Session<\/td><td>Maintains the User&#8217;s session on the Website.<\/td><\/tr><tr><td>First-party<\/td><td>wordpress_test_cookie<\/td><td>Session<\/td><td>Checks whether the browser accepts cookies.<\/td><\/tr><tr><td>First-party (AWS)<\/td><td>AWSALB<\/td><td>7 days<\/td><td>AWS load balancing.<\/td><\/tr><tr><td>First-party (AWS)<\/td><td>AWSALBCORS<\/td><td>7 days<\/td><td>AWS load balancing and CORS compatibility.<\/td><\/tr><tr><td>Cloudflare<\/td><td>cf_*<\/td><td>30 minutes<\/td><td>Security and bot protection.<\/td><\/tr><tr><td>First-party<\/td><td>tickets_rfef_es_sec<\/td><td>Session<\/td><td>Security cookie used for access to the Website.<\/td><\/tr><tr><td>First-party<\/td><td>itsec-hb-login-*<\/td><td>Session<\/td><td>Related to WordPress login security.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Preference and Functional Cookies<\/h3>\n\n\n\n<p>Preference cookies allow the Website to remember information that changes the way it behaves or is displayed, such as the User&#8217;s preferred language or display settings. These cookies enhance the browsing experience by storing personalised choices, preventing Users from having to configure them each time they visit the Website.<\/p>\n\n\n\n<p>On this Website, cookies such as <strong>wp_lang<\/strong> and <strong>wp-wpml_current_language<\/strong> are used to remember the selected language, while <strong>cmplz_preferences<\/strong> and <strong>cmplz_functional<\/strong> are used to manage the cookie preferences accepted by the User.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Source<\/th><th>Cookies<\/th><th>Duration<\/th><th>Purpose<\/th><\/tr><\/thead><tbody><tr><td>First-party<\/td><td>cmplz_banner-status<\/td><td>1 year<\/td><td>Stores whether the User has dismissed the cookie banner.<\/td><\/tr><tr><td>First-party<\/td><td>cmplz_preferences<\/td><td>1 year<\/td><td>Stores the User&#8217;s cookie preferences.<\/td><\/tr><tr><td>First-party<\/td><td>cmplz_functional<\/td><td>1 year<\/td><td>Indicates whether functional cookies have been accepted.<\/td><\/tr><tr><td>First-party<\/td><td>wpEmojiSettingsSupports<\/td><td>Session<\/td><td>Stores WordPress emoji preferences.<\/td><\/tr><tr><td>First-party (WordPress)<\/td><td>wp_lang<\/td><td>Session<\/td><td>Stores the User&#8217;s language preference on the front end.<\/td><\/tr><tr><td>First-party (WPML)<\/td><td>wp-wpml_current_language<\/td><td>Session<\/td><td>Stores the User&#8217;s selected language.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Analytics Cookies<\/h3>\n\n\n\n<p>These cookies allow us to count visits and traffic sources so that we can measure and improve the performance of the Website. They help us understand which pages are the most and least popular and how visitors navigate through the Website.<\/p>\n\n\n\n<p>All information collected by these cookies is aggregated and therefore anonymous. If Users do not allow these cookies, we will not be able to monitor the Website&#8217;s performance or understand how visitors interact with it.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Source<\/th><th>Cookies<\/th><th>Duration<\/th><th>Purpose<\/th><\/tr><\/thead><tbody><tr><td>Google Analytics<\/td><td>_ga<\/td><td>2 years<\/td><td>Identifies unique users for Google Analytics.<\/td><\/tr><tr><td>Google Analytics<\/td><td>_gid<\/td><td>24 hours<\/td><td>Distinguishes users in Google Analytics.<\/td><\/tr><tr><td>Google Analytics<\/td><td>_gat_gtag_UA_*<\/td><td>1 minute<\/td><td>Limits the request rate sent to Google Analytics.<\/td><\/tr><tr><td>Google Analytics<\/td><td>_ga_*<\/td><td>2 years<\/td><td>Stores session and user data for Google Analytics 4 (GA4).<\/td><\/tr><tr><td>First-party<\/td><td>cmplz_statistics<\/td><td>1 year<\/td><td>Indicates whether statistical cookies have been accepted.<\/td><\/tr><tr><td>OneTrust<\/td><td>OptanonConsent<\/td><td>1 year<\/td><td>Stores the User&#8217;s cookie consent preferences.<\/td><\/tr><tr><td>OneTrust<\/td><td>OptanonAlertBoxClosed<\/td><td>1 year<\/td><td>Records whether the cookie notice has been dismissed.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Third-party Cookies<\/h3>\n\n\n\n<p>These cookies are generated by third-party services that we use to complement the content and functionality of the Website.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Source<\/th><th>Cookie<\/th><th>Duration<\/th><th>Purpose<\/th><\/tr><\/thead><tbody><tr><td>Facebook<\/td><td>_fbp<\/td><td>3 months<\/td><td>Used for tracking and remarketing in Facebook Ads.<\/td><\/tr><tr><td>Google Ads<\/td><td>__gads<\/td><td>13 months<\/td><td>Advertising and conversion tracking.<\/td><\/tr><tr><td>Google Ads<\/td><td>__gpi<\/td><td>13 months<\/td><td>Advertising tracking.<\/td><\/tr><tr><td>Criteo<\/td><td>cto_bundle<\/td><td>13 months<\/td><td>Personalised advertising.<\/td><\/tr><tr><td>ID5<\/td><td>_sharedID<\/td><td>1 year<\/td><td>User identification for programmatic advertising.<\/td><\/tr><tr><td>Equativ (Smart)<\/td><td>__eoi<\/td><td>1 year<\/td><td>Programmatic advertising.<\/td><\/tr><tr><td>First-party<\/td><td>__cmpconsent<\/td><td>1 year<\/td><td>Stores the User&#8217;s consent preferences for the Consent Management Platform (CMP).<\/td><\/tr><tr><td>First-party<\/td><td>__cmpcccx*<\/td><td>1 year<\/td><td>Related to consent management and storage of cookie preferences.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>kies are generated by third-party services that we use to complement the contents of our portal.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Retention periods<\/h2>\n\n\n\n<p>The cookies used by RFEF will remain stored on the User\u2019s device for the period necessary to fulfil the purpose for which they were installed and, in any event, for a maximum period of two (2) years, unless the User decides to delete them beforehand through their browser settings (see Section 5 of this Cookie Policy), in accordance with the criteria established by the Spanish Data Protection Agency (AEPD).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. How to accept, reject, configure or delete cookies<\/h2>\n\n\n\n<p>Users may accept, reject or modify their consent regarding the use of cookies at any time by accessing the <strong>Cookie Settings Panel<\/strong>, available on the Website.<\/p>\n\n\n\n<p>Through the Cookie Settings Panel, Users may accept or reject the use of cookies that require their consent, as well as modify the preferences they have previously selected.<\/p>\n\n\n\n<p>In addition, Users may block or delete cookies already stored on their device by changing the settings of their web browser or browsing application. However, Users should be aware that disabling or deleting certain cookies may affect the proper functioning of some features of the Website or limit their browsing experience.<\/p>\n\n\n\n<p>Most web browsers allow Users to manage cookies either individually or collectively, enabling them to accept, reject, block or delete all cookies or only specific categories of cookies. For further information on how to manage cookies, Users may consult the official documentation for their browser:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Google Chrome:<\/strong> <a href=\"https:\/\/support.google.com\/chrome\/answer\/95647\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/support.google.com\/chrome\/answer\/95647<\/a><\/li>\n\n\n\n<li><strong>Mozilla Firefox:<\/strong> <a href=\"https:\/\/support.mozilla.org\/en-US\/kb\/clear-cookies-and-site-data-firefox\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/support.mozilla.org\/en-US\/kb\/clear-cookies-and-site-data-firefox<\/a><\/li>\n\n\n\n<li><strong>Microsoft Edge:<\/strong> <a href=\"https:\/\/support.microsoft.com\/en-us\/microsoft-edge\/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/support.microsoft.com\/en-us\/microsoft-edge\/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09<\/a><\/li>\n\n\n\n<li><strong>Safari:<\/strong> <a href=\"https:\/\/support.apple.com\/guide\/safari\/manage-cookies-and-website-data-sfri11471\/mac\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/support.apple.com\/guide\/safari\/manage-cookies-and-website-data-sfri11471\/mac<\/a><\/li>\n\n\n\n<li><strong>Opera:<\/strong> <a href=\"https:\/\/help.opera.com\/en\/latest\/web-preferences\/#cookies\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/help.opera.com\/en\/latest\/web-preferences\/#cookies<\/a><\/li>\n<\/ul>\n\n\n\n<p>Please note that deleting cookies through your browser does not necessarily withdraw the consent previously granted for the use of cookies on the Website. If Users wish to modify or withdraw their consent, they must do so through the <strong>Cookie Settings Panel<\/strong> available on the Website.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Users\u2019 rights and additional information<\/h2>\n\n\n\n<p>Further information about the processing of personal data by RFEF, as well as how to exercise rights, can be obtained by contacting: <a href=\"mailto:dpo@rfef.es\">dpo@rfef.es<\/a>.<\/p>\n\n\n\n<p>Last updated: March 2026.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Identification This Cookie Policy informs users that data storage and retrieval devices, commonly known as \u201ccookies\u201d, may be used on the website available at rfef.es, managed by RFEF. For the purposes of this Cookie Policy, \u201cUser\u201d means any natural person who accesses the Website. 2. What is a cookie? 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